Gaming is entertainment, not a source of income. 3wbm believes every player deserves to play in a safe, controlled, and enjoyable environment. Our responsible gaming policy is committed to giving you exactly that protection.
The well-being and safety of every member is our highest priority.
Responsible gaming means enjoying gaming in a way that does not negatively affect other areas of your life — your family, work, or financial wellbeing. At 3wbm, responsible gaming is not just a policy; it is the foundation of our platform.
Gaming often starts as light entertainment, but can gradually become a habit. 3wbm wants you to play mindfully. We provide tools that help you stay in control across all three areas — time, money, and emotions.
Millions of people across Bangladesh play on 3wbm. To ensure a safe gaming experience for every one of them, we follow internationally recognized responsible gaming standards. Remember — gaming is entertainment, not a financial solution.
3wbm's core principles: Whether you win or lose, we want every experience on our platform to be enjoyable and to have no negative impact on your life.
The first step toward responsible gaming is self-awareness. If any of the following are happening in your life, it may be time to take stock:
If any of these signs apply to you, please reach out to our support team. Asking for help is not a weakness — it takes courage.
Think through the questions below. If you find yourself answering "yes" to most of them, it may be time to take a closer look at your gaming habits.
Do you regularly spend beyond your set budget and feel regret afterwards?
Once you start playing, do you find it hard to stop — even when you have important things to take care of?
After a loss, do you find yourself betting more thinking "I'll win it back this time"?
Is gaming having a negative effect on your family life or career?
Have you borrowed money or taken on debt to fund your gaming?
Do you feel stressed or anxious when you are unable to game?
These questions are just for you. There are no right or wrong answers. Be honest with yourself, and seek help if you need it.
3wbm gives you a range of limit-setting tools to help you stay in control of your gaming. Use these tools to decide for yourself exactly how much time and money you want to spend.
| Limit Type | Description | Time to take effect | Status |
|---|---|---|---|
| Daily deposit limit | Set a Daily Maximum Deposit Limit | Immediate | Active |
| Weekly Budget Limit | Maximum total weekly spend limit | Immediate | Active |
| Monthly Loss Limit | Maximum amount you can lose in a month | Immediate | Active |
| Session Time Limit | Maximum duration per gaming session | Immediate | Active |
| Reality Check | Periodic Reminders | Immediate | Active |
Requests to increase a limit are subject to a 7-day cooling-off period. Limit reductions, however, take effect immediately.
If you feel like you need a break from gaming, 3wbm's self-exclusion feature is here for you. You can use it to temporarily suspend or permanently close your account for a set period.
Take a break from 1 day up to 6 weeks
Exclusion periods from 3 months up to 5 years
Close your account permanently
While Self-Exclusion is active, you will not be able to access your account under any circumstances. Your account cannot be reactivated before the exclusion period ends.
3wbm's responsible gaming platform provides several powerful tools to keep you protected.
Set your gaming budget based on your monthly income. 3wbm's budgeting tool helps you establish realistic limits.
Track exactly how long you've been playing in each session in real time. You'll receive an automatic break prompt when your set time is up.
View a full report of your weekly and monthly gaming activity. A clear picture of your wins and losses will help you make more informed decisions.
Activate Cooling-Off Mode for anywhere between 24 hours and 4 weeks to step back and clear your head. No bets can be placed during this period.
Once Self-Exclusion is active, all promotional emails and bonus offers will be stopped. Every measure is taken to ensure your protection.
Our specialist team is always on hand to help with any responsible gaming concerns. Your privacy is fully protected.
Setting limits at 3wbm is simple and entirely in your hands. Just a few steps are all it takes to make your gaming experience safer.
Log in to your 3wbm account and go to the profile menu.
From your account settings, select the "Responsible Gaming" option.
Choose the type of limit you want — deposit, time, loss, or session — and set your amount.
Confirm your limit. It will take effect immediately and your account will be protected.
Remember: play for fun, not with the expectation of winning. Gaming should be enjoyable, not stressful.
Don't face it alone. 3wbm and our partner organizations are always here to help.
Chat directly with 3wbm's specialist team. Your privacy is fully guaranteed.
Email us at [email protected]. You'll receive detailed assistance within 24 hours.
Detailed responsible gaming guides and resources are always available on our site.
Concerned about a loved one's gaming habits? Reach out to our family support service.